Privacy Policy & Cookie Notice

This privacy policy informs you of how we collect and process your personal data on the website www.clinic-iuvenis.com. We invite you to read it carefully.

Who is responsible for processing personal data?

The processing of personal data is implemented by IUVENIS, acting as data controller. As data controller, we are concerned to best protect the privacy of users of the Site in terms of personal data in accordance with law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms. , known as the “Informatique et Libertés” law.

What personal data do we collect about you?

We collect certain personal data entered directly by the User when he enters his contact details (last name, first name, civility, date of birth, email, telephone number and any other information that you wish to bring to our attention via the contact form). contact or quote made available from all the pages of the site). Other data may be collected during the User’s visit to the Site, such as in particular:

  • IP address;
  • data on the User’s browsing (pages visited, etc.)

What we do with the information we collect.

We collect this information in order to provide users of the IUVENIS site with better service.

  • We use the IP address, data on user navigation for the purpose of improving the service provided via the site and only the controller “IUVENIS” can use this data. This personal data allows us to follow your navigation on the site in order to evaluate your use and subsequently improve your experience on the site and to develop statistics relating to the site.

  • We use your email address, surname and first name after asking you if you consent to the use of this data to send you newsletters from IUVENIS.

  • We use your email address, surname, first name and telephone number collected during your use of our online form (quote, contact, etc.) to respond to your request. We may also contact you to conduct surveys to enable us to continue to improve the quality of our services. This contact may take the form of email, telephone or other methods.

How long are your personal data kept?

We will only keep your personal information for the duration strictly necessary for the purposes stated above and the duration varies between 1 year and two years.

Confidentiality of your personal files:

We only transmit your personal data to third parties in the following limited cases:

  • Transmission of your contact data to a third-party service provider in charge of emailing bound by an obligation of confidentiality in order to send you the newsletters;

  • Hosting of your data by a hosting provider required to ensure the confidentiality of the data;

Apart from these exceptions, no information that you communicate on the site will be disclosed outside of IUVENIS and its partner surgeons, doctors and healthcare professionals, without your explicit consent.

Your rights as a user:

In accordance with the General Data Protection Regulations (GDPR), you have a right of access, rectification, erasure, limitation of processing, opposition and data portability. To assert your rights, you can contact the data controller using the contact form. If you believe that your rights have not been respected, you can also lodge a complaint with the CNIL or before any other competent authority. Finally, you can choose not to provide us with your personal information.

If you decide to use some of our services (such as the newsletter) we may ask for your explicit consent to process your personal data and each User may withdraw their consent at any time, as follows:

  • Newsletter: an unsubscribe link appears at the bottom of each newsletter;
  • Cookies: Changing cookie settings can be done through your browser settings (explanation below).

Use of cookies on the IUVENIS website:

uses cookies, which are text files placed on the hard drive of your computer or mobile device. Once you agree, the file is added and the cookies help provide a better user experience.


Cookies give us access to the following information:

  • Your device’s IP address (computer, Android ID, Apple ID, etc.),
  • Type of operating system used by your terminal
  • Type and version of browser software used by your terminal (Microsoft Internet Explorer, Apple Safari, Mozilla Firefox, Google Chrome, etc.),
  • Dates and times of connection on our website
  • Referring Web Page Address
  • Site browsing data, pages visited, etc.


You can configure cookie management via the following link (depending on your browser:

 

Audience measurement cookies and analytical cookies:

The site uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses analytical cookies that allow us to obtain anonymous statistics on visits to our site in order to optimize it and detect any malfunctions. If you do not want our site to save cookies in your browser for audience measurement purposes, you can click on the following link where you will find additional information:

Modification of this privacy and cookies policy:

The IUVENIS site reserves the right to modify and update this privacy policy in order to guarantee its compliance with the law in force. All changes will be effective upon posting of such revisions. The user of the IUVENIS site will be informed on this page of the last modification made to the site. We invite you to regularly consult our Privacy Policy in order to be aware of the most recent version.

User Acceptance of Privacy Policy:

By continuing to browse the IUVENIS site, the user certifies having read, understood and accepted the conditions of the privacy and cookie policy of this site.